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FAQ | Squatty Potty®


you have questions and we have answers

How do I use the Squatty Potty®?

The Squatty Potty’s® unique design allows it to tuck under the toilet when not in use. When you have to “go”, simply sit, pull out your Squatty Potty® and set your feet on it. Enjoy a healthy, complete elimination. When you’re all done, slide it back under the toilet until the next time nature calls.

Which size is right for me?

For most people, the 7″ height is the most comfortable. For those with comfort height toilets, the 9″ height will work better. Children also do better with the 9″ height. You can also check out our sizing guide here.

Can children use the Squatty Potty®?

Yes! Younger children should use a 9″ Squatty Potty® while teenagers tend to prefer the 7″ height.

How do I return it?

How did an infrequently asked question get here? In the very unlikely event that you are not satisfied with your Squatty Potty®, please see our return and exchange policy.

Is it easy to clean?

Yes, simply wipe it down with your favorite toilet cleaner and a soft rag.

Are there any bulk discounts available?

Bulk discounts are available on certain products. Please see each individual product and if a bulk discount is available it will be indicated below the price.

Is the Toilet Spray with Unicorn Gold® safe for septic tanks?

Toilet Spray with Unicorn Gold® is perfectly safe for use in homes with a septic tank.

How do I install the Refresh-it™ bidet?

For an instructional video, please click here.